Southeast Green - Business depends on the environment and the environment depends on business

Grammar of Green Communications: The Right Words for Your Champions

“The difference between the right word and the almost right word is the difference between lightning and a lightning bug."Mark Twain

Precise and consistent language is critical for effective communications. A significant challenge within the green and seeking to be green community is creating a compelling message that differentiates products, services and practices from the competition.

In developing a message for external audiences, internal stakeholders are often forgotten. Whether your workforce is ten or tens of thousands, experiences and attitudes are being shared with formal and informal networks. With the right words, these individuals have the tools to become authentic champions on green issues. A recent study of workplace values found that American workers seek employment (63 percent) and value (71 percent) a commitment to the environment. Harris Interactive National Quorum conducted the survey on behalf of Interface, Inc.

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Are you Authenticable?

I understand that I have picked a word that I am not quite sure how to pronounce but be patient me. Let me start by saying the major reason I am writing this at this moment is because one of my thought provokers is Scott, The Name Tag Guy. He has issued a challenge for followers to write an article about being “-able”. If you haven’t gotten a chance to know him, check out his website. I saw him speak at a tradeshow recently and  I confess I have become a groupie. However, what’s by far more important here is the challenge of writing about being “able”.

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How To Obtain a Green Trademark

Don't Be Envious - You Too Can Obtain a "Green" Trademark by Andy McNeil

Just like the “dot-com” boom of the late 90’s and the early 21st century, the environmentally conscious or “green” movement seems to be emerging as this generation’s must-have business buzzword.  What started off as a trendy cause has developed into a formidable area of economic and social development in light of the issues surrounding the climate and our natural resources. Protecting your company’s “green” trademarks is advisable both in terms of their economic value and environmental good will to your company.

According to recent studies, 2007 was the busiest year ever for the United States Patent and Trademark Office (“USPTO”), with over 300,000 applications for new trademarks, besting the next highest total of 289,000 received in 2000 at the height of the dot-com frenzy.  Environmentally-oriented, or “green” marks, represent a significant catalyst for this flurry of activity.  Since 2007, the USPTO has seen an explosion in new trademark applications for green marks that feature, in whole or part, various combinations and components of environmentally-conscious terms such as “green” (i.e. GO GREEN, GREEN CLEAN, etc.), “eco-” (ECOMOWER, ECO THREADS, etc.), “clean” (i.e. ECOCLEAN, BIOCLEAN, etc.) and “enviro” (ENVIROSAX, ENVIROGROOM, etc.), to name a few.

Because new trademark applications often represent a company’s forthcoming product or marketing campaign, they can be good predictors of what companies think will be viable (i.e. profitable) in the future.  However, the challenges faced by those seeking  “dot-com” trademarks in the recent past provide valuable insight into some of the issues that the filers of green trademark applications are now facing.  More importantly, the lessons learned during the dot-com era can provide some guidance on how to successfully select and protect a green trademark.

The Problem - During the dot-com boom, the USPTO was inundated with applications featuring terms such as “e,” “i,” “.com” and “.net” combined with generic terms such as “shopping,” “business,” and other broad commercial terms.  By some estimates 5% of all new trademark applications contained “.com” in 1999, with similar increases for marks featuring the “e” and “i” prefixes.  In response to this flood of dot-com trademark applications, the USPTO determined that the “.com,” “e,” “i” and similar modifiers were merely descriptive, and thus not a protectable part of a trademark because they conveyed that the product or service was Internet-related.  Those seeking trademark registrations with “green,” “eco,” “enviro” and other environmentally-oriented terms face the same descriptiveness challenges.  

General Overview of Trademark Law - The most fundamental aspect of a trademark is  that it must be an indicator of source or origin and not, as the “.com,” “e,” and “i” elements represent, a mere description of an attribute or function of the product or service to which the mark is applied.  The strength—or protectibility—of a mark depends on where it falls along the spectrum of distinctiveness.   Ranging from most protectable to unprotectable, the five different categories of trademark classifications along this spectrum are: fanciful, arbitrary, suggestive, descriptive, and generic.  Fanciful marks are made-up terms (think GOOGLE or EXXON), while arbitrary marks contain elements having a common meaning but that have no relation to the goods or services on which they are featured (think APPLE for computers and LOTUS for computer software).  Fanciful and arbitrary marks are considered the strongest types of trademarks and are afforded the highest level of legal protection.

Suggestive marks do just that -- they suggest (rather than immediately convey) a quality or characteristic of the goods or services to which they apply.  Although not as strong as a fanciful or arbitrary mark, suggestive marks are afforded more protection than a descriptive mark (see below), because they require some imagination to connect the mark to the goods/services it represents.  Examples of suggestive marks include NETSCAPE (suggestive of software which allows traversing the "landscape" of the Internet), COPPERTONE (for sun block products) and DOWNY (for fabric softener).

Descriptive marks, as opposed to suggestive marks, do not require the imagination or thought to connect a mark to the goods/services it represents.  Marks that fall within this category do not receive legal protection unless the owner can prove that the primary function of the mark is to identify the source of the product or service on which it is used, as opposed to merely describing a function of the product/service (this is known as “acquired distinctiveness” or “secondary meaning”).  Secondary meaning is usually established through heavy advertising, publicity and by recognition of the mark in the relevant industry. Examples of descriptive marks that have obtained secondary meaning include SHARP (for televisions) and WINDOWS (for windowing software).

Generic terms or words are the fifth and final category and are incapable of becoming trademarks.  For example, one could not reasonably expect to trademark the term “car” for an automobile, or “cleaner” for a cleaning compound.  Because these terms are common for a particular item or characteristic, the law prohibits any entity from having the exclusive right to use terms that generically identify a product or service.  And, formerly protectable terms can become generic because of long term misuse in the marketplace.  “Elevator” and “aspirin” are terms that were marks but became generic because of misuse.

Just as the USPTO deemed the dot-com modifiers to be non-distinctive and an unprotectable part of a mark, the developing trend seems to be that the USPTO is treating certain commonly used  “green” elements of trademark applications in the same way and rejecting applications for green marks en masse.  These green terms are increasingly seen as descriptive when used in association with environmentally oriented products and services.  In light of the desirability for green marks on the one hand, and the USPTO’s seemingly high threshold for obtaining them on the other, what can a company do to avoid the fate suffered by so many dot-com trademark applications?

Suggestions for Obtaining a Green Trademark
             
            1.  Combine the desired “green” term(s) with  fanciful or arbitrary term(s). 

            When a prospective application for a trademark registration contains multiple terms, the USPTO examines the individual terms as well as the combination of terms in its analysis.  For example, the USPTO is more likely to allow registration of ECO BULLDOG MOWER for an environmentally friendly mower in contrast with a mark like ECOMOWER.  The addition of the word “bulldog” helps diminish the descriptive nature of “eco” and “mower” so as not to  render the entire mark descriptive.  However, as with the dot-com marks, the USPTO will likely require a disclaimer of the green term (“ECO” in the example above), meaning that the filer would likely have to disclaim the green term apart from the mark as a whole.       
 
            2.  Do not include an environmentally descriptive recitation of goods/services.  
           
            Because the USPTO’s determination of a mark’s descriptiveness hinges on the applicant’s identification of the goods/services on which the mark will apply, consider omitting any reference to being “green.”  This can be done if the main purpose of the product/service is not environmentally-focused, for example,  where the environmentally-conscious element of a product/service is ancillary to its main application or function.  Thus, one might consider the mark ENVIROGROOM for “dog grooming products” that are not made from harmful chemicals. As long as the listing accurately describes the products and services to which the mark applies, there is no requirement that additional benefits of the product or service be specifically highlighted in the trademark application.  
 
            3.  Use existing certification marks to certify that your goods/services are environmentally friendly.

            Certification marks communicate that goods or services meet certain quality standards, as opposed to the source of a product of service as in the case of trademarks.  Certification marks are owned by commercial or governmental organizations that determine and administer the standards that the certification mark represents.  The owner of a certification mark permits use of its certification mark only if an entity’s product or service satisfies the appropriate standards.  However, the value of a certification mark depends on the reputation of its standards, i.e. how consumers view the accuracy and reliability of the information that the certification mark represents.  Before using a certification mark, it is advisable to research the reputation of the certifying mark and certifying organization.  When used in conjunction with a company’s existing trademark, a certification mark can clearly and powerfully convey that your product or service is “green.”  Examples of certification marks include:

USDA Organic
EPA Energy Star (for appliances)
Fair Trade Certified (for sustainable agriculture, pest management, social responsibility)
Green Seal (for sustainable wood) 
For the right kind of business, you might consider creating your own certification mark.

Here is a final word of warning if you do choose to use a green trademark for your goods or services.  There are an increasing number of watch-groups that independently verify the degree to which a product or service is actually “green.”  Before you choose a green trademark, it may be wise to ensure that your product/service meets or exceeds the green standards for a particular industry.  Thus, adopting a green trademark may entail rigorous and thorough testing to ensure that your product fulfills the green promise it is making in order to avoid negative backlash from green watch-groups.

For further information on selecting a “green” trademark or service mark, or for searching or registering a mark, or for other trademark-related issues, please contact any of the following attorneys or any of the other attorneys in the IP Group at Morris, Manning & Martin, LLP.

Author: Andy McNeil
Editor:  John R. Harris
Editor: Jack D. Todd  

 

 

What 4 key elements need to be included in your Green Story?

We all want to tell the story about how or why our company is green, but what 4 key elements need to be included in that story? Let’s look at bringing out cost savings, competitive advantage, doing the right thing and customer testimonials in your story.

Cost savings

It’s still a business world out there. We’ll talk a little more about doing the right thing in point #3, but most people and business clients want to save money over their existing processes or practices. If your green product or service can do that, they will read with significant interest. This part of your green story has to show how the user will save money, either over the short haul or over a reasonable long period. Included in these savings will be any aspects of time or productivity savings. Time is money and if your solution saves time, this can be converted into cost savings.

Competitive edge

By helping your client meet or exceed regulations, you allow your client to brag about meeting regulations or being first to advertise they meet the regulations. Even if everyone else is meeting the regulation, being the first to announce it forces others to either be defensive or to jump in and say “me too.” A good example was the Miller beer commercials in the 80’s that claimed they filtered their beer. Everyone filters their beer, but nobody thought of it as a “benefit” of drinking their beer and it caused all the competitors to admit they do it too, but everyone thinks of Miller as the only ones to do it, since they advertised it first.

Doing the right thing

By being green, you join or even lead the effort to save our planet. It identifies your company as evangelist, even with moderate publicity. Being green is always good to have as part of your company’s mission and objectives, for the same reasons above for cost cutting and competitive advantage. It’s easier to sell the idea to your customers if you walk the talk within your company.

You have to have a legitimate claim to be green otherwise the adverse publicity of “greenwash” will hurt you more. Greenwash is basically having a message that tries to jump on the green bandwagon with nothing tangible to support it. Being green allows you to brag and be an evangelist/leader.

Customer testimonials

There is no better way to say your products or services are great then when a customer says it for you. With appropriate customer testimonials sprinkled throughout your green story or to have them as the focus on how they used your product or services, the story writes itself.

In Summary

A green story is no different than any good business story except for the addition of doing the right thing. All good business stories must address elements of cost savings, competitive edge and customer testimonials. A green story takes it to the next level and puts you ahead of your non-green competition. In the next article for this column, we will delve deeper in how to show the cost savings in your story.

For more ideas on how to tell your green story, please contact me at This email address is being protected from spambots. You need JavaScript enabled to view it. or 678-935-7343.

 

Does Your Green Product/Service Save Money For Your Customer In Any Of These 4 Ways?

There are four ways to take advantage of green incentives to help you run your business more cost effectively: 

  • Energy savings
  • Tax credits
  • Longer maintenance cycles – less labor/maintenance and material costs
  • Meeting or exceeding regulation compliance – no penalties or taxes

Energy Savings

A great way to tell this in a story is to just point out the utility bills before implementation and the reduced bills after. Another savings opportunity to point out that isn’t so obvious is the heating and air conditioning expenses. For example, if current equipment runs very hot, the AC bills will be higher and your product may reduce that significantly. Or in the winter, if methods are used to siphon off that heat into the office area, the heaters may not run as much.

Tax Credits

Many states in the country are now offering tax incentives to retrofit or upgrade to greener solutions. Along with some of the federal stimulus offered in recent bills, the ROI (Return on Investment) cycle maybe much shorter than you faced before. Including these tax credits properly in your story, makes a much larger savings number.

Longer Maintenance Cycles – Less Labor/Maintenance and Material Costs

Many green products require less maintenance or longer durations between maintenance activities. These types of actions result in less cost to the user and can be quantified for a green story in several ways:

  • Buying less product or less frequently
  • Requiring less work force to conduct the maintenance
  • Products used to do the maintenance being less toxic, so less safety equipment is needed, etc.

Meeting or Exceeding Regulation Compliance – No Penalties or Taxes

Sometimes the cost of not using green products will incur costs on the client. By following regulations, the customer will not have to pay penalties or additional taxes. This aspect would be more of cost avoidance. In recent days, the carbon tax cap has been prominent in the news. By using products that create less carbon, the user may actually have carbon offsets to sell.

In Summary

Any combination of the 4 methods above can be used to craft the cost savings portion of your green story. Obviously, the more ways you can express cost savings, the stronger the story. In the next article for this blog, we will discuss how your green products/services provide your customer a competitive edge in your story

Why Recycling Is Not Enough

Call2Recycle, Inc. releases white paper on benefits of embracing a circular economy

Recycling can be seen as the definitive strategy for reducing waste and minimizing the environmental impact of consumer products; however, optimal solutions for waste management are far more subtle and complex.  Call2Recycle, Inc., North America's first and largest consumer battery stewardship organization, released: "Shifting the Focus from End-of-Life Recycling to Continuous Product Lifecycles," a white paper on how embracing a circular economy can be a much more powerful and effective approach to waste management.

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